Accessible Transport

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The NSW State Government and NSW transport operators are working to make public transport accessible for everyone, including passengers who have a disability, use a wheelchair or mobility device, are elderly or travelling with a pram or luggage.

Easy Access trip planning

  • CityRail
  • Sydney Buses
  • Sydney Ferries
  • Newcastle Buses and Ferries
  • Private Buses

Easy access options

Access point-to-point travel information using only transport services and stops or stations rated as accessible. Alternatively, call 131 500 - hours of operation 6.00am-10.00pm, 7 days a week.

Blind and visually impaired persons

Travel free on CityRail, Sydney Buses, Sydney Ferries and Newcastle Buses and Ferries if you hold a vision impaired person’s pass.

Companion Card

Companion Card Sample

The new Companion Card entitles NSW and interstate residents (from participating states) with significant and lifelong disabilities to bring an attendant with them on public transport free of charge.

For queries relating to the Companion Card program including eligibility, please visit the Companion Card website at www.nds.org.au.

For details on public transport services available to Companion Card holders, refer to the information sheet.

Assistance animals

Guide dogs and registered assistance animals are permitted on public transport services at all times.

Accessible taxis

Where accessible public transport is not available, call (02) 8332 0200 to book a wheelchair accessible taxi. For more information visit wheelchair accessible taxi info

Trip Planner

Find low-floor buses (with accessible ramps) and/or train stations and ferry wharves that are easy access.

Look for this symbol Wheelchair icon

Easy access services

131500 Trip planner
131500 Timetables
131500 Departure times
Transport operator website information

Feedback

Send feedback about this service or call 131500 to give feedback.

Your easy access trip planning options:

Option 1. 131500 Trip planner:

Step 1. Click on Plan your trip to start a new trip.
Showing site menu option for New Journey

Step 2. Enter From and To locations, either by station, stop, landmark or address.
Showing Trip Planner From & to options

Step 3. Select travel time and date

Step 4. Select transport mode(s)
Showing mode selection options

Step 5. Select walk speed
Showing walk selection options

Step 6. Select travel preference
Showing trip preferences selection options

Step 7. Click the easy access/wheelchair accessible checkbox
Showing Accessibility selection options

Step 8. Click Go
Showing Search button (no action)

Trip plan result. Only wheelchair accessible services are displayed.
Showing Trip planner results

Click toggle button to adjust trip result to display all services.

You can restrict results to display easy access services only.

View accessible transit locations on your journey. Click route diagram to view station, bus stop or wharf easy access facilities. Showing Route diagram example

Option 2. 131500 Timetables:

Step 1. Click Plan your trip and select TimetablesShowing Timetable menu option

Step 2. Enter bus route number or street, stop, suburb or landmark.Showing Timetable options

Step 3. Select day of travel

Step 4. Click easy access checkbox then select Show bus timetable.

Click toggle button to adjust trip result to display all services.Showing Timetable result adjustment options

Option 3. 131500 Departure times

Step 1. Click Plan your trip and select TimetablesShowing Timetable menu option

Step 2. Select bus or ferry timetables. Choose departure location, enter street, stop, suburb, landmark or wharf.Showing result adjustment options

Step 3. Select day of travel

Step 4. Click easy access checkbox then select Show bus timetable.

Click toggle button to adjust trip result to display all services.Showing timetable accessibility adjustment options

Option 4. Additional Transport Operator accessibility information

More accessible transport information is available at:

 
131500 Supported by CityRail, Sydney Buses, Sydney Ferries, BCA.
© 2009
Last Updated: Wednesday, 10 March 2010.1